⏰ Response Time
We respond to all inquiries within 48 hours.
For urgent child safety or privacy concerns, we prioritize responses within 24 hours.
📱 App Information
App Name: Magical Story Teller
Version: 1.0
Platform: iOS (iPhone & iPad)
Age Rating: 4+ (suitable for children)
COPPA Compliant: Yes, with enhanced parental controls
❓ Frequently Asked Questions
How do I create a story with my child?
Simply tap the record button and let your child speak. Our AI will create a personalized story with beautiful
images and professional narration.
Is my child's voice data stored?
No. Voice recordings are processed immediately into text and then permanently deleted. We never store voice
data.
How do I manage my subscription?
Subscriptions are managed through your Apple ID. Go to Settings > Apple ID > Subscriptions to manage or
cancel.
What personal information is protected?
Our PII redaction system automatically removes names, addresses, phone numbers, and other personal
information before processing.
Can I use the app offline?
Story creation requires an internet connection, but you can view previously created stories offline.
How do I delete my data?
Go to Settings in the app and use the "Delete All Data" option. You can also contact us for complete data
removal.